Privacy Policy

Last updated: December 22, 2024

Introduction

NoChat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our secure messaging and video conferencing application.

Our Privacy Promise

NoChat is built on a zero-knowledge architecture. This means:

  • Your messages are end-to-end encrypted
  • We cannot read your messages or calls - not now, not ever
  • We cannot share message content because we simply do not have access to it
  • Even with a court order, we cannot provide message content - it is encrypted with keys only you and your recipients hold

End-to-End Encryption Explained

NoChat uses end-to-end encryption (E2EE) for all messages and calls. Here's what that means for you:

  • Messages are encrypted on your device before being sent
  • Only the intended recipients can decrypt and read your messages
  • Your private encryption keys never leave your device
  • Video calls are encrypted peer-to-peer using WebRTC
  • Our servers only see encrypted data that looks like random noise

Information We Collect

Information You Provide

  • Account Information: If you create an account, we store your email address (optional) or a randomly generated anonymous identifier
  • Username: A display name you choose (optional)
  • Public Cryptographic Keys: Used for E2EE - these do not reveal your content

Anonymous Usage

You can use NoChat anonymously without creating an account. In this case, we only store a temporary session identifier that is deleted when you leave. No phone number is ever required.

Automatically Collected Information

  • Device Information: Device type and operating system for app functionality only
  • Crash Reports: Anonymous crash data to improve stability (no personal information or message content included)

Information We Do NOT Collect

  • Phone numbers - never required
  • Message content - E2EE means we cannot read it
  • Call audio or video content - encrypted and peer-to-peer
  • Location data
  • Contact lists from your device
  • Advertising identifiers or tracking IDs
  • Browsing history

How We Use Information

We use the limited information we collect to:

  • Provide and maintain the service
  • Deliver encrypted messages to intended recipients
  • Improve app stability through anonymous crash reports
  • Respond to support requests (only if you contact us)

Data Sharing

We do not sell your data. We do not use your data for advertising. We do not share your data with data brokers or marketing companies.

We may share limited data with:

  • Infrastructure Providers: Cloud services that host our servers (they cannot access encrypted content)
  • Legal Requests: We will comply with valid legal requests, but we can only provide encrypted data that we cannot decrypt. We cannot provide message content.

Data Retention

  • Encrypted Messages: Stored until you delete them
  • Account Information: Retained until account deletion
  • Crash Reports: Retained for 90 days, then automatically deleted
  • Anonymous Sessions: Deleted when you leave

Your Rights

You have the right to:

  • Access your account data
  • Delete your account and all associated data
  • Export your data
  • Opt out of crash reporting

Account Deletion

You can delete your account at any time through the app settings or by visiting our account deletion page. When you delete your account, all your data is permanently removed from our servers. This action cannot be undone.

Children's Privacy

NoChat is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email (if you provided one). The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

Questions about this Privacy Policy? Contact us at: privacy@nochat.io